Return & Refund Policy

At Credvridhi Private Limited, your satisfaction is our top priority. We strive to deliver high-quality products, but if something does not meet your expectations, we offer a simple and transparent return and refund process.

Easy Returns

  • You may request a return within 30 days from the date of delivery.

  • Items returned after 30 days from delivery will not be eligible for a return or refund.

  • Products must be unused, in original condition, and in original packaging to qualify for a return.

Refund Process

  • Once we receive and inspect the returned item, we will notify you via email.

  • If your return is approved, we will initiate the refund.

  • The refunded amount will be credited to your original payment method within 4–5 business days after approval.

Haven’t Received Your Refund Yet?

  • First, please check your bank account or payment statement.

  • If the refund has not appeared, contact your bank or payment provider, as processing times may vary.

  • If the issue persists, please contact us at credvridhi@gmail.com, and we will be happy to assist you.

Important Notes

  • Shipping charges (if any) are non-refundable unless the return is due to a defective or incorrect product.

  • Refund timelines may vary depending on your bank or payment gateway.

Cancellation Policy

At Credvridhi Private Limited, we understand that plans can change. That’s why we offer a simple and transparent order cancellation process for our customers.

Order Cancellation Window

  • You may cancel your order within 12 hours of placing it on our website.

  • To request a cancellation, please email us at credvridhi@gmail.com with your order number.

Cancellation Charges

  • Each cancellation will incur a 5% handling fee or ₹50, whichever is higher.

  • If your order has already been dispatched, applicable shipping charges will also be deducted from the refund amount.

Our Commitment

We believe in transparency and fairness to ensure your shopping experience remains smooth, worry-free, and enjoyable.

Contact Information

Credvridhi Private Limited
📧 Email: credvridhi@gmail.com
📞 Phone: +91 9311239463